Shipping Policy

Delivery method

    • Logistics coordination:
    1. Home delivery: Hsinchu Logistics
    2. Convenience stores: 7-Eleven, FamilyMart (Taiwan island only)

Delivery days/region:

  • Home delivery
    • Delivery time: 5-7 business days
    • Applicable region/Taiwan Island

  • Convenience store pickup
    • Delivery time: 5-7 business days
    • Applicable region/Taiwan Island

Shipping Instructions

  1. Orders will be shipped out in approximately 1-3 business days after placement, excluding public holidays.
  2. Shipping is available Monday through Friday. No delivery will be arranged during holidays or consecutive holidays.
  3. If there are many orders during holidays or due to force majeure events, shipments may be delayed.
  4. If you select [Home Delivery]: The actual delivery will depend on the route arranged by the home delivery driver.
  5. If you choose [Convenience Store]: Please pay attention to the arrival notification and pick up your goods within 7 days of arrival. Failure to pick up your goods without a valid reason will result in being blacklisted; any resulting shipping costs will be borne by the customer.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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